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Connect your sites to Traffic Window

Traffic Window reads your numbers from Google Analytics using a read-only helper account. You give that helper "Viewer" access to each site, the same way you'd add a colleague. It takes about five minutes for the first site and one minute for each one after.

Before you start

You'll need:

Connect a site

1

Copy your Traffic Window email

In Traffic Window, open Settings. Your connect email is at the top with a Copy button. It looks like this:

analytics-reader@your-project.iam.gserviceaccount.com
2

Open Google Analytics

Go to analytics.google.com and choose your site from the menu at the top left.

3

Go to Property access management

Click Admin (the gear at the bottom left). Under Property settings, click Property access management.

Make sure it says Property access management, not Account access management. Account access gives more than Traffic Window needs.
4

Add Traffic Window as a Viewer

Click the blue + at the top right, then Add users. Paste the email from step 1. Set the role to Viewer, untick Notify new users by email, and click Add.

5

Copy the property ID

Still in Admin, click Property details. The Property ID is the number at the top right. Copy it. Not sure which number?

6

Add the site in Traffic Window

Back in Traffic Window's Settings, click Add a site. Give it a name, paste the property ID and its web address, then click Test. A green tick means it worked. Click Save changes.

Traffic Window's Settings page with five sites, each with a name, property ID, web address and a Test button
7

That's it

Live visitors appear within a minute. The week, month and year numbers come straight from Google, so they're there right away. Traffic Window's own daily history starts filling in from tomorrow.

Finding the property ID

Google shows two different codes, and only one of them works here.

Use this one: the Property ID412345678Just digits, usually 9 of them. Found in Admin, Property details.
Not this one: the Measurement IDG-AB12CD34EFStarts with G-. That's the code that goes on your website, not the one Traffic Window needs.

More than one web address

If one Google Analytics property covers several addresses, such as shop.example.com and blog.example.com, add the property once. Then open Other web addresses shown as their own site under it in Settings and add each address. Each one shows as its own site, and the main site leaves them out so nobody is counted twice. Each address counts toward your plan's number of sites.

Send clients a report

Every site gets a 3-page summary report: the main numbers against the period before, visitors over time, top pages, where visitors came from and how each channel did.

1

See a report now

Open Reports in the menu. Under Make a report, pick the site and how far back it should cover (yesterday, 7, 30 or 90 days, or 12 months), then click Open the report. It opens in a new tab; click Save as PDF to keep a copy or print it.

2

Schedule it

Under Report scheduler, click Add a scheduled report. Choose how often (every day, every week on a day, or every month on a date), the time and time zone, and the site.

3

Add who gets it

Type up to six email addresses, separated by commas. They can be anyone: your client, their staff or yourself. Click Save changes, then Send it now to check how it arrives.

A scheduled report for Marigold Bakehouse, every Monday at 7 am, to two email addresses
Each email shows the highlights and has the full report attached as a PDF. The report covers whole days up to yesterday, so a Monday morning report shows the full week before.

Set up white label

With the white label add-on, Traffic Window runs on your own domain under your own name. You need a domain you own and access to its DNS settings (where you bought the domain, or your web host).

1

Choose your web address

In Settings, open White label and type the address you want, such as stats.yourstudio.com.

2

Add one DNS record

Traffic Window shows you a single record to add at your domain company. It looks like this:

Type CNAMEstatspoints to the address shown in your Settings

Click Check. Most domain companies take a few minutes; some take up to an hour. The security certificate (the padlock) is set up for you.

3

Add your logo and colours

Upload your logo, pick your main colour and write the line you want at the foot of every report and email. The preview shows the dashboard, a report page and an email as your clients will see them.

4

Send from your name

Enter the name and reply-to address for report emails, such as "Northbeam Studio" and hello@yourstudio.com. Clients who reply reach you directly.

Once it's on, the "Sent with Traffic Window" line disappears from every report and email, and your clients sign in at your own address.

If something goes wrong

Test says "No access"Step 4 hasn't saved yet, or was done on a different site. Check the email is listed as a Viewer under Property access management. Google can take a few minutes to catch up.
Test says the ID looks wrongYou've probably pasted the code starting with G-. Use the number from Property details instead.
Numbers show zeroThe site may be brand new in Google Analytics, or the tracking code isn't on your pages yet. Check that Google Analytics itself shows visitors.
History is emptyThat's normal for a new site. Traffic Window saves a record of each day from the day you add it. Google doesn't let anyone fill in days from before.
A report didn't arriveCheck the address in the Report scheduler and the person's spam folder. Each scheduled report shows when it last went out and whether it worked.
White label check says "not found"The DNS record can take up to an hour to appear. Check that the name and the address it points to were copied exactly.
Still stuck?Email us with the site's name and what the Test button said, and we'll take a look.

Is it safe?

Yes. "Viewer" is Google's lowest level of access. Traffic Window can read visitor numbers for the sites you add and nothing else. It can't change your settings, see your other Google services, or touch your website. To disconnect, remove the email under Property access management, and Traffic Window loses access straight away.

Ready to try it?

14 days free, then from $4.99 a month for up to 5 sites.

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